What is Person-Centered Care and Why Is It Important?

Person-centered care: it’s a term we may have heard when considering care for our loved ones, but what does it mean and how do you ensure an organization is providing that for your mom or dad?

Hallmarks of Person-Centered Care

  Valuing and respecting an individual as a full member of society 

Providing emotional and physical spaces for care that are in tune with a person’s needs as they change 

Considering the perspective of the resident in all care and activities 

Providing opportunities for the resident to be socially engaged to help people experience well-being

Unfortunately, person-centered care is not the norm, but it’s becoming more prevalent. At Maine Veterans’ Homes, a team of healthcare professionals works with you and your loved one to develop a care plan that is individual to them. In addition to learning their medical needs, MVH also seeks to know their likes and dislikes, details about their life, hobbies, and more.

Additionally, the Homes have Resident Councils that help staff leaders form activities plans and menus. The staff at MVH also keeps a line of communication open with the family members of residents in an effort to provide the best experience possible to their loved one.

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Care at MVH

Since its inception in the 1980s, Maine Veterans’ Homes has demonstrated the success of person-centered care, and that can be directly attributed to our staff’s unwavering commitment to our Mission and Core Values in caring for Maine’s Veterans.


“Caring for those who served.” We feel strongly that our purpose and work in providing care to Maine Veterans, their spouses, and Gold Star parents is a special privilege and calling.

Core Values

Every Maine Veterans’ Homes employee takes each of the following values to heart.

Honesty and integrity. First and foremost, we must always strive to do what is right and in the best interest of our residents.

Veterans are Unique. We must recognize the special sacrifice that our Veterans and family members have made in service to our nation and that they are most deserving of our best efforts to meet their needs.

Respect. We must respect and preserve the dignity of each person — whether a resident, family, visitor, volunteer or employee.

Excellence. We must strive to attain the highest level of quality and satisfaction in delivering person-centered care with competence, compassion and commitment.

Team. We must understand that only through teamwork, communication and cooperation will we achieve our goals.

Lead the Way. We must continue to lead the way among the nation’s state Veterans’ homes by shaping the future of long term care and rehabilitative services.

About Maine Veterans’ Homes

With six locations throughout the state, Veterans, their spouses, and Gold Star parents find a place where they feel welcomed at Maine Veterans’ Homes and receive the excellent care they deserve. To learn more about guidelines for becoming a resident at MVH, download our free Eligibility Guide >>>

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